Privacy Policy

01Information We Collect

We may collect and process the following categories of data:

• Name and company name
• Email address & phone number
• Billing and project info
• Messages, enquiries & feedback
• Technical usage data
• Content supplied for delivery

02How We Use Your Information

We strictly process information for necessary operational purposes:

03Sharing Your Information

We share information only with trusted providers that help us run our business: Hostinger (website hosting, our contact form database and business email), Brevo (newsletter emails, only if you subscribe) and Plausible Analytics (privacy-friendly website statistics). We may also use payment and file-delivery providers when a project needs them. We do not sell personal information.

04Data Retention

Enquiries sent through our contact form are kept for up to 24 months unless they lead to a project. Client and billing records are kept for 6 years to meet UK accounting rules. Newsletter subscribers stay on our list until they unsubscribe, using the link in every email.

05Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data. To use these rights, email hello@scalocreative.com. You can also complain to the UK Information Commissioner's Office (ico.org.uk).

06Cookies & Analytics

We use Plausible Analytics to understand how our website is used. Plausible does not use cookies or collect personal data, so no cookie banner is needed. We do not use advertising or tracking cookies.

07Contact Information